The essentials in 30 seconds
- Verdict: Ask for the transfer when you book, send your flight details once the reservation is confirmed, and ask the hotel to confirm the pick-up point in writing. Several Siem Reap luxury hotels list a private or complimentary transfer, so the request is simple and quick.
- Best for: Travellers landing at Siem Reap Angkor International Airport who want a driver waiting and a straight ride to the hotel.
- Good to know: The new airport opened on 16 October 2023 and the old airport closed the day before, so use recent directions. Sources differ on the distance to town (roughly 40 to 50 km), so confirm the journey time with your hotel.
- Next step: Pick your hotel, compare rates on Agoda and Booking.com with the same dates, and look for a rate that lists the transfer. Then message the hotel with your flight number.
A smooth arrival starts before you leave home. In Siem Reap the airport sits well outside town, so the ride to your hotel is a real part of the day, and a driver who already knows your flight turns it into the first relaxing moment of the stay.
This page gives you the routine, then shows what the luxury hotels in our guide say about their own transfers: private transfer on request, complimentary transfer for longer stays, packages that include a round trip, and a shuttle among hotel services. Prices are on the sister page about airport transfer prices, and the rest of the arrival story sits on the arrival options page.
The four-step arrangement routine
Each step takes a few minutes and keeps everything in writing, which is helpful if plans change on the day.
Routine
- 1At booking: choose a rate that includes the transfer when one is offered, or add a note to the reservation asking for a transfer.
- 2After confirmation: email or message the hotel with your name, flight number, arrival date and the number of passengers and bags.
- 3A few days ahead: ask the hotel to confirm the pick-up point, the driver or greeter details and the vehicle type.
- 4On landing: keep the hotel's contact number handy and message if your flight is delayed.
Hotels differ in how they take requests, so use the contact route shown on the hotel's own page. If your hotel lists a phone or WhatsApp number there, that is a quick way to send a flight number.
The airport and the ride into town
Siem Reap Angkor International Airport opened on 16 October 2023 in Soutr Nikom District, Siem Reap province, and the old airport closed on 15 October 2023. If an older guidebook mentions a short hop from the old airport to town, read it as history: the old airport was about 5 km from town, and the new one is considerably further.
Sources differ on the exact distance. Wikipedia puts the airport 40 km east of Angkor Wat and 50 km east of Siem Reap, another guide says about 45 km, and IPS Cambodia says about 40 km east of the city. Journey times differ as well: one source gives 55 minutes to 1 hour 30 depending on the vehicle, and another says a taxi or hire car takes around 60 to 80 minutes. The sensible reading is to confirm the time with your hotel, then add a little margin for your first evening plans.
Hotels state their own figures too, and they also vary: Sofitel Angkor Phokeethra says 45 minutes, FCC Angkor by Avani says a 55-minute drive, and Jaya House River Park and Lotus Blanc Resort both say about 60 minutes. Raffles Grand Hotel d'Angkor says the airport is 48 km away. Since sources differ, confirm on the official page.
What the hotels say about their transfers
The facts below come from each hotel's own pages as listed in October 2026. Offers and conditions change, so confirm before you travel.
Transfer offers at a glance
- Jaya House River Park: complimentary airport transfer is offered. The home page mentions a minimum of 2 nights with a surcharge for shorter stays, while the location page mentions a minimum of 3 nights, so ask which applies to your dates.
- Shinta Mani Angkor: packages include round trip airport transfers.
- FCC Angkor by Avani: the hotel can arrange a private airport transfer.
- Lotus Blanc Resort: the Long Stay Special offer (minimum 3 nights) includes a free one-way airport pick-up, and the hotel lists tuk-tuk, SUV or luxury limousine as transport options.
- Sofitel Angkor Phokeethra Golf & Spa Resort: a shuttle is listed among the hotel services, with schedule and cost to confirm on the hotel's page.
Hotels that mention an airport transfer
Riverside boutique luxury
Boutique luxury & social impact
Colonial charm & riverside
Resort comfort & value
Sofitel Angkor Phokeethra Golf & Spa Resort
Resort living & golf
Match your number of nights to the offer before you choose a rate.
Transfer options you can compare
Beyond the hotel car, other ways to reach town exist, and it is useful to know them as a back-up. Prices are volatile, so treat the figures as listed in October 2026 and confirm before you travel.
Options
- Hotel private transfer: request through the hotel, with the pick-up point confirmed in advance.
- Airport bus: listed from US$8 per person each way, running daily from 09:30 to 22:00, with tickets sold at a counter inside the terminal.
- Pre-booked private car: sources differ on the price for one to three passengers, with figures around US$25 to US$35 per car.
- Tuk-tuk: fares from the airport usually range from US$15 to US$25 with no official rates, and drivers usually wait in the general car park because tuk-tuks may not be allowed to enter the airport.
Many guests choose the hotel car for the first arrival, since the driver already has your flight details and the hotel knows when you are due. The price comparison page lines the options up with a message template.
Arrival day and the welcome
Hotel pages we collected give the transfer offers above, but they leave the details of any greeter service to the hotel. When you write, ask: Will a named greeter wait in the arrivals hall? Is there a sign with my name? Does the driver help with luggage? Is the ride direct to the hotel? Whom do I call if my bag is late? Asking in writing gets you a clear answer to confirm on the hotel's page.
Once you reach the property, many of these hotels have reception or concierge teams ready to welcome you. Zannier Phum Baitang, for example, lists a concierge and an around-the-clock reception team, which is helpful if your flight lands late. From there, getting around Siem Reap is the next page to read, and the Phnom Penh road journey covers travellers arriving by car.
Book your hotel and request the transfer
Choose your hotel, check the transfer line in the rate, and compare.
Compare the 10 hotelsEnter the same dates and number of guests on Agoda and on Booking.com, select a rate that includes the transfer when one is offered, and read the cancellation terms before you confirm. After booking, send your flight details to the hotel so the driver is ready.
Arrival day and the welcome
Hotel pages we collected describe the transfer itself rather than the greeter. Jaya House River Park offers a complimentary airport transfer with a minimum number of nights, Lotus Blanc Resort lists a free one-way pick-up on its Long Stay Special, Shinta Mani Angkor lists packages with round trip airport transfers, and FCC Angkor by Avani can arrange a private airport transfer. Details of any greeter, signage or luggage help are to be confirmed on the hotel's page. When you write to the hotel, ask who will meet you in the arrivals hall, how to recognise them, and whom to call if your flight is delayed. Zannier Phum Baitang lists a concierge and an around-the-clock reception team for a welcome at any hour.
Test your knowledge
Five questions on this guide.
Luxury hotels in Siem Reap: frequently asked questions
How do I arrange an airport transfer with a Siem Reap luxury hotel?
Request it at booking, then send your flight number and arrival date to the hotel after confirmation. Ask the hotel to confirm the pick-up point and the driver details a few days before you fly.
Is the airport transfer free?
Some hotels offer it as part of a stay or package. Jaya House River Park lists a complimentary transfer with a minimum number of nights, Lotus Blanc Resort lists a free one-way pick-up on its Long Stay Special, and Shinta Mani Angkor lists packages with round trip transfers. Conditions are as listed in October 2026, so confirm before you travel.
How long is the ride from the airport to the hotel?
Sources differ. Hotels state between 45 and 60 minutes, and independent guides give ranges from 55 minutes to 1 hour 30. Confirm the time with your hotel and add a little margin.
Where is the new airport?
Siem Reap Angkor International Airport is in Soutr Nikom District, Siem Reap province, and it opened on 16 October 2023. The old airport closed on 15 October 2023.
What if my flight is delayed?
Message the hotel with the new arrival time so the driver can adjust. Keeping the hotel's contact number saved on your phone makes this quick.
Can I take a tuk-tuk from the airport?
Tuk-tuk drivers usually wait in the general car park, because tuk-tuks may not be allowed to enter the airport, with fares usually ranging from US$15 to US$25 as listed in October 2026. Confirm the fare before you set off.
Built by a French engineer based in Siem Reap since 2025, combining AI analysis (Claude, RAG pipelines) and Google Maps data to assemble the most complete local directory — 5,300+ verified businesses. No sponsored placements, no paid content.