Cambodia: End of Imports for Used and Counterfeit Phones

• What. Ban on importing, selling, and distributing used or counterfeit telecommunications equipment.
• When. Official announcement by the Telecommunications Regulator of Cambodia (TRC) on September 22, 2026.
• Where. Across all Cambodian territory, including markets and shops in Siem Reap.
• Scope. Mobile phones, tablets, computers, and walkie-talkies are explicitly targeted by the measure.
• Action. Authorities aim to combat online scams and environmental risks linked to electronic waste.

The measure comes amid a regional crackdown on online scam networks. Here are the known milestones so far.

1. Background: a surge in reports of online scams and trafficking tied to uncertified telecom equipment in Cambodia and the region.
2. Preparation: the TRC reviews the file and prepares a regulatory framework targeting the import and distribution of used or counterfeit devices.
3. September 22, 2026: the TRC publicly announces the ban on importing, selling, and distributing these devices nationwide.
4. Implementation: the measure applies to import channels, resellers, and points of sale, including local markets.
5. Expected follow-up: tighter checks on existing stock and buyer awareness campaigns on device compliance.
6. Watch point: the precise enforcement and penalty procedures are still to be clarified by the competent authorities.

The measure affects several device categories and distribution channels. Here's how the impact breaks down by segment.

• Fewer cheap used devices. Shops and markets in Siem Reap that resold second-hand phones will have to adapt, reducing the available supply.
• Pressure on new prices. As demand shifts to certified new devices, prices could rise slightly in the short term.
• Purchases to verify. Before buying, ask the seller for the invoice, warranty, and proof of compliance.
• Repairs and parts. As supply chains for used parts may become scarcer, plan ahead for device maintenance.
• Digital nomads and remote workers. Favor buying new gear or importing your own equipment when you travel, while respecting customs rules.

1. Step 1: Before buying a phone, tablet, or computer, insist on an invoice and warranty from the seller.
2. Step 2: Verify that the device is new and certified, not a refurbished used model presented as new.
3. Step 3: Be wary of abnormally low prices in markets: they often signal a counterfeit or non-compliant device.
4. Step 4: Keep all your purchase receipts, useful in case of inspection or dispute with a reseller.
5. Step 5: If you import your own equipment, check the applicable customs rules before arrival.
6. Step 6: Favor official resellers and established stores in Siem Reap over informal channels.
7. Step 7: If in doubt about a device's compliance, refrain from buying and report the seller to the competent authorities.